Our Exclusive Features

Confused about your Reputation Options?

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There are any number of people and companies offering to “manage” your reputation online.  Reputation Vigilance prefers to simply assist customers to do what comes naturally, but can be confusing, complex or simply outside of their routines.  Happy customers mean to compliment, but often just forget.  Unhappy customers don’t need to condemn online, they just want someone to listen — and, maybe fix a problem.  Total Reputation Marketing  allows everyone to be a little more attentive, civil and happy with the results.

By now you know how our Reputation Vigilance system works, but you may not know all of the other things it can do.  Here is a list of less obvious, but very important features of your Reputation Vigilance program.

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NOTE:  Not all of these features are included in all versions.  See something you want that is not included?  We can help resolve that.

Smartphone Monitoring.

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You are able to check your review status on over 40 sites, 24-hours per day.

 

Social Media Central.

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The Reputation Vigilance Dashboard is a single-stop location for your Facebook posts and Twitter tweets.

 

Monitor Reviews, Facebook Posts and Tweets About You In Your Dashboard.

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See the last 50 reviews of your business — whether from Reputation Vigilance or not — in one location on your Dashboard.

Track Results.

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Your Dashboard includes a running summary (in the form of a linear graph) of customer answers to the three questions you select for your customer satisfaction survey.

Survey Specificity.

Reputation Vigilance can track results by department, room, employee or manager.  Actually any way you want to divide the results that makes sense in your business.

Quick QR Codes.

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The Reputation Vigilance  system will create QR codes on the fly for any of the above referenced divisions of your business.  QR codes can be sent directly to your printer and can be printed on standard Avery labels.

Custom Review Site Option.

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Want to use a review site that is not in the Reputation Vigilance system?  No problem.  You may easily add a review site of your choice.